Privacy Policy

Introduction

Crane Finance ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cranefinanceloansapply.com or apply for our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Personal Identification Information: Name, date of birth, Social Insurance Number, address, email address, phone number
• Financial Information: Income details, employment information, bank account information, credit history
• Technical Information: IP address, browser type, operating system, referring URLs, and information about how you interact with our website
• Communication Records: Records of your communications with us, including emails, chat logs, and phone calls

How We Use Your Information

We use the information we collect to:

• Process and evaluate your loan application
• Verify your identity and prevent fraud
• Communicate with you about your account and our services
• Improve our website and services
• Comply with legal and regulatory requirements
• Send you marketing communications (with your consent)

Information Sharing

We may share your information with:

• Credit Bureaus: To obtain credit reports and report loan performance
• Service Providers: Third parties who assist us in operating our business
• Legal Authorities: When required by law or to protect our rights
• Business Partners: With your consent, for products and services that may interest you

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• 256-bit SSL encryption for data transmission
• Secure data storage with access controls
• Regular security assessments and updates
• Employee training on data protection

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Typically, we retain loan-related information for a minimum of 7 years after the loan is closed.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Withdraw consent where processing is based on consent

Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us:

• Email: privacy@cranefinanceloansapply.com
• Phone: 1-888-CRANE-FI
• Mail: Crane Finance, 121 King Street West, Suite 2400, Toronto, ON M5H 3T9