Have questions? We're here to help. Reach out to our friendly team.
Our customer service team is ready to assist you with any questions about our loans, your application, or your account. We pride ourselves on fast, friendly service.
support@cranefinanceloansapply.com
Response within 2-4 hours
1-888-CRANE-FI (1-888-272-6334)
Mon-Fri: 8AM - 8PM EST
Chat with us on our website
Available 24/7
121 King Street West, Suite 2400
Toronto, ON M5H 3T9
Find quick answers to frequently asked questions.
You can check your loan balance by logging into your account on our website. If you don't have online access yet, contact our customer service team with your loan reference number.
To change your payment date, please contact our customer service team at least 3 business days before your scheduled payment. We'll work with you to find a date that aligns with your pay schedule.
If you're experiencing financial difficulty, please contact us as soon as possible. We may be able to arrange a payment plan or extension. Early communication helps us find the best solution for your situation.
Monday - Friday
8:00 AM - 8:00 PM EST
Saturday - Sunday: Closed
Available 24/7
Including holidays
Fastest response time
Response within
2-4 business hours
24/7 submission