Got questions? We've got answers. Find everything you need to know about our loans.
Applying is easy! Simply click the "Apply Now" button on our website, fill out the online application form (takes about 5 minutes), and submit. You'll receive an instant decision on your application. No paperwork or faxing required â everything is done online.
To be eligible for a Crane Finance loan, you must: be at least 18 years old, be a Canadian resident, have an active bank account with a Canadian financial institution, have a valid email address and phone number, and receive regular income of at least $1,000 per month via direct deposit.
No, you don't need traditional employment. We accept various income sources including: employment income, self-employment income, Canada Child Benefit (CCB), Disability Tax Credit, Old Age Security (OAS), Canadian Pension Plan (CPP), private pensions, and other government benefits.
Our initial pre-approval check typically does not affect your credit score. We perform a soft inquiry to assess your eligibility. A full credit check (hard inquiry) may be performed if you proceed with the loan, which could have a minor impact on your score.
Yes! We consider more than just your credit score. We look at your overall financial situation, including your income and banking history. Many customers with poor credit have been approved for loans with Crane Finance.
Most approved customers receive their funds within the same day, often within 1 hour. Funding times may vary depending on your bank and the time of day you apply. Applications submitted on weekends or holidays may be funded on the next business day.
We offer two funding methods: Interac e-Transfer (fastest option, usually within 1 hour) and direct deposit to your bank account (typically same day or next business day). You can select your preferred method during the application process.
Loan amounts range from $100 to $1,500 for payday loans and up to $15,000 for installment loans. First-time borrowers typically qualify for up to $500. As you build a positive history with us, you may qualify for higher amounts on subsequent loans.
Yes! Our online application is available 24/7, and our automated system processes applications around the clock. While you can apply anytime, e-Transfer funding is available on weekends, but direct deposits may be processed on the next business day.
Repayment is automatic and convenient. On your scheduled repayment date (typically your next payday), we'll withdraw the total amount owing directly from your bank account via pre-authorized debit. You don't need to remember to make payments.
Absolutely! You can pay off your loan early at any time with no prepayment penalties. In fact, we encourage early repayment. Simply contact our customer service team to arrange an early payment, and you'll only pay interest up to the date of repayment.
If you're having trouble making a payment, please contact us as soon as possible. We may be able to work out a payment arrangement. Late payments may result in additional fees and could affect your ability to borrow in the future. Communication is key â we're here to help.
No, we pride ourselves on transparency. All fees are clearly disclosed before you sign your loan agreement. There are no application fees, no prepayment penalties, and no hidden charges. The only fees you might encounter are for late payments ($25) or NSF returns ($50).
Yes, absolutely. We use bank-level 256-bit SSL encryption to protect all data transmitted through our website. Your personal and financial information is stored securely and never shared with unauthorized third parties. We comply with all Canadian privacy laws and regulations.
Yes, Crane Finance is a licensed and regulated lender. We comply with all federal and provincial lending regulations in Canada. We are transparent about our rates and fees, and we are committed to responsible lending practices.