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Frequently Asked Questions

Find answers to common questions about our loans, application process, and more.

📝 Application Process

How do I apply for a loan?

Applying is simple and takes just 2 minutes. Click "Apply Now" on our website, fill in your basic information, and you'll receive an instant decision. Everything is done online - no paperwork, no branch visits.

What documents do I need to apply?

You'll need: a valid government ID (driver's license, state ID, or passport), proof of income (pay stubs or bank statements), your Social Security Number, and an active checking account. Most information can be verified electronically.

Will applying affect my credit score?

No. When you apply, we perform a "soft" credit check which does not impact your credit score. A "hard" credit check is only performed if you accept a loan offer and proceed with the application.

How long does approval take?

Most applications receive an instant decision within 60 seconds. In some cases, we may need additional information which could take a few hours. Either way, we'll keep you updated every step of the way.

💰 Loans & Funding

How much can I borrow?

We offer loans from $100 to $10,000. The amount you're approved for depends on factors including your income, credit history, and current financial situation.

How quickly will I receive my funds?

If you're approved and accept your loan offer before 2pm EST on a business day, you could receive funds the same day. Otherwise, funds typically arrive within 1 business day.

What can I use the loan for?

You can use your loan for almost anything: emergency expenses, car repairs, medical bills, home improvements, debt consolidation, travel, or any other personal need.

What are the interest rates?

Our APRs range from 9.9% to 49.9% depending on the loan type, amount, term, and your creditworthiness. Your exact rate will be shown in your personalized loan offer before you commit.

💳 Repayment

How do I make repayments?

Repayments are automatically deducted from your bank account on your scheduled payment dates. You can also make manual payments anytime through your online account.

Can I pay off my loan early?

Absolutely! We encourage early repayment and never charge prepayment penalties. If you pay off early, you'll only pay interest for the time you've borrowed the money.

What if I can't make a payment?

If you're struggling to make a payment, contact us immediately. We may be able to adjust your payment date, set up a payment plan, or explore other options.

🔒 Security & Privacy

Is my information secure?

Absolutely. We use bank-level 256-bit SSL encryption to protect all data transmitted through our website. Your personal and financial information is stored securely and never sold to third parties.

❓ Eligibility

What are the basic requirements?

To apply, you must: be at least 18 years old, be a US citizen or permanent resident, have a regular source of income, have an active checking account, and have a valid email address and phone number.

Can I apply with bad credit?

Yes! We consider applications from people with all types of credit histories. Our Bad Credit Loans are specifically designed for those who've been turned down elsewhere.

Still Have Questions?

Our friendly support team is here to help you 7 days a week.

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