How Does ScratchPay Work?
Simple Steps to Pet Care Financing

Get approved for pet care financing in 3 simple steps. Here's everything you need to know about the ScratchPay application and approval process.

⏱️ Application Time: 30 Seconds

Most applicants receive instant approval

The ScratchPay Process: 4 Easy Steps

1

Complete the Quick Application

Fill out our simple online form with basic information. No lengthy paperwork or complicated questions.

What You'll Need:

  • Full name and date of birth
  • Home address
  • Email address and phone number
  • Last 4 digits of your Social Security Number
  • Annual household income

💡 Pro Tip: Have your information ready before visiting the vet to speed up the process even more!

2

Receive Instant Decision

Our advanced system analyzes your application in real-time and provides an immediate approval decision.

What Happens During Review:

  • Soft Credit Check: Initial check doesn't affect your credit score
  • Income Verification: Quick verification of stated income
  • Approval Amount: You'll see your approved loan amount instantly
  • Interest Rate: Your personalized APR will be disclosed upfront
Approved
📋
More Info Needed
Not Approved
3

Choose Your Payment Plan

Select the repayment plan that best fits your budget from multiple flexible options.

Available Payment Terms:

Term Length Best For Typical APR
3 months Small expenses under $500 0-15%
6 months Mid-range procedures 10-20%
12 months Most popular option 12-25%
18 months Expensive surgeries 15-30%
24 months Highest cost treatments 18-35.99%
4

Get Care Immediately

Once approved, your veterinarian receives payment directly from ScratchPay, and your pet can receive treatment right away.

What Happens Next:

  • Vet Gets Paid: ScratchPay sends payment directly to your veterinary clinic
  • Treatment Begins: Your pet receives the necessary care immediately
  • First Payment: Your first monthly payment is typically due 30 days later
  • Auto-Pay Option: Set up automatic payments for convenience
  • Early Payoff: Pay off your loan early anytime with no penalties

🎉 Success! You've successfully used ScratchPay to get your pet the care they need. You'll receive email confirmations and can manage your account online.

Typical Timeline

30s

Application

Fill out form

5s

Decision

Instant approval

2m

Choose Plan

Select terms

0m

Get Care

Immediate treatment

Total time from application to care: Less than 5 minutes!

Common Questions About the Process

Can I apply before going to the vet?

Yes! You can pre-qualify before your appointment to know your approved amount. However, the final application must be completed at a participating veterinary clinic.

What if I'm not approved instantly?

In rare cases, additional verification may be needed. You'll receive an email with next steps. Usually this is resolved within 1-2 business days.

Can I apply multiple times?

Yes, you can reapply after 30 days if previously declined, or apply for additional financing if you need more funds for future treatments.

How do I make payments?

Payments are typically made through automatic bank withdrawals (ACH) or debit card. You can manage your account and payment method online 24/7.

Ready to Get Started?

The process is quick, easy, and stress-free

Start Your Application Now

✓ Takes 30 seconds • ✓ No credit impact • ✓ Instant decision